Thursday, August 30, 2018

LETTER ON PROBLEMS FACED BY CGHS BENEFICIERIES IN MUMBAI GIVEN TO ADDL.DIRECTOR, CGHS, MUMBAI.

Massive Dharna Programme was held infront of office of Addl. Director, CGHS under the banner of Confederation of Central govt. employees & Workers, Mumbai Unit, demanding improved CGHS facilities in the City of Mumbai on 30.8.2018. 


Mumbai
                                                                                                                        Date : 14-08-2018
To,
The Addl.Director,
Central Government Health Scheme,
Mumbai.

Madam,

            Sub : Problems faced by CGHS beneficiaries in Mumbai  Region – reg
                                                            -----------------------------------
           
            In the joint meeting of the Confederation of Central Govt. Employees & Workers, Mumbai and the Pensioners Association held on 13-08-2018, the following problems faced by the CGHS  beneficiaries came to the fore :

1.   It is a matter of great concern as all the available hospitals in Mumbai, empanelled under CGHS, are short of basic infrastructure with poor treatment facilities. However, the CGHS beneficiaries are forced to go to such Hospitals against their own wish in the absence of empanelment of important/multispeciality hospitals under CGHS in the city of Mumbai.  The rights of the patients to avail best available treatment in the hospitals of their choice are denied in the process, thereby violating their rights. It may be mentioned here that the Hon’ble Supreme Court in a recent judgment has said that the Govt. employees are entitled to have best medical facilities available. However, the CGHS authorities are taking hardly any efforts to empanel best hospitals avaialble in the Mumbai.

2.   In the meeting of the Sub-Committee (Medical) of Central Govt. employees Welfare Co-ordination Committee, Mumbai, thirteen major hospitals expressed their willingness to render their services to the CGHS but were skeptical about the complicated payment system. The CGHS has not acted on this report so far.


3.  As per our information, there are 32,951 cardholders and 1,22,639 beneficiaries among the serving officers and officials and 23,388 card holders and 47,890 beneficiaries of Pensioners  as on January, 2018. Therefore, even if we are to take only the serving employees and Officers, the approximate amount of subscription calculated on the basis of the minimum amount of Rs.350/-, comes to 1.15 crore per month  and Rs. 13.84 crores annually from the City of Mumbai.  If we are to go by the exact figure including the amount collected from the retiring employees/officers this will increase further and the per annum subscription coming in to the coffers of the CGHS will be a staggering amount. However, inspite of collecting such a huge amount from the stake holders, the services provided by the CGHS is poor in the City of Mumbai. No other city in the whole country will have such abysmal situation as far as the functioning of the CGHS is concerned. It is pertinent to mention here that in a city like Hyderabad the beneficiaries are provided with 51 reputed hospitals whereas a city like Mumbai with large number of Central Govt. offices  is given a raw deal as far as the medical facility is concerned. The CGHS authorities always find it convenient to take shelter under the argument of a    
legal petition filed by a Pensioner who is  not following up the case presently as  he is not in the best of health. The settlement of this legal hurdle will again burden the CGHS to put in concerted efforts, therefore it was never their priority. This whole mismanagement of the CGHS in the City of Mumbai is a fit case to be taken to the Consumer Redressal forum as the consumer rights of the beneficiaries are violated by the CGHS authorities without providing the service for which they are compulsorily made to pay.

            We have had various rounds of talks with the CGHS authorities at various levels but so far the problems have turned from bad to worse.  In our joint meeting held on 13-08-2018 the members of the Confederation consisting of various organizations of Central govt. Employees and the members of Pensioners Association have expressed their strongest displeasure towards the CGHS authorities functioning at Mumbai in this regard.  Therefore, it has been decided to take to agitational path against the callous attitude of the CGHS authorities by staging a One Day Dharna program on 30th August from 11 a.m. to 3 p.m  in front of the CGHS office at Old CGO Building, Ground floor , Mumbai -400020. 





            If the issues are not resolved, the Confederation and the Pensioners Association will be constrained to chalk-out further course of action in the  days to come.
           
                                                                                                           
                                                                                         Yours faithfully,
                                                                                                                         
                                                                           (R.P. Singh)                        (Ajay Patole)
                                                                  President,  Mumbai           Gen. Secretary, Mumbai.

Copy To:

1.  The Ministry of Health and Family Welfare, New Delhi.
2.  The Secretary General , Confederation(CHQ), New Delhi.
2.  The Chairman, CGEWCC, Mumbai.                                                                                        

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